We are looking for you to achieve our ambition together.

Business Analyst

Full time, Woerden, Netherlands

Job Title:                     Business Analyst

Location:                    Woerden, The Netherlands

Position:                     Full-time (40 hours a week)

Start date:                 As soon as possible



We dream of a world where no medical need goes unmet. Suffering or dying because of a lack of medicines is inhumane. That’s why we do whatever it takes to create better access to medicine for people around the globe. Our job is done when every person on this planet has access to the right medication & medical supplies at the right place and time.

And we know how.

Since 2005, i+solutions has set the industry standard for health procurement. We drive an innovative agenda to improve global health supply chains. We combine procurement, training, project management, quality assurance and technical expertise to make a difference from the first to the last mile, closing the gap between patients and medicine.

Big dreams ask for big solutions. That’s why we work with global donors, countries and partners to make a difference daily. These partnerships enable us to scale our solutions, drive industry innovation, and conquer new challenges. Together, we combine big hearts with big data to improve supply chains that secure accessibility and care.

We’re here to close the gap. And together, we can!

The Role:

The Business Analyst (BA) is responsible for managing improvements and specific ad hoc projects on behalf of the Project Implementation team.

The BA is responsible for developing the specs for a task/project together with operational staff. The BA will then work with technical staff, e.g. internal and external IT, to develop and implement the solution. The BA should have an oversight and ownership of all related activities but will delegate specific tasks when needed.

The BA should have an in-depth understanding of Procurement and SCS processes, tools and systems. He/she should also have experience with process mapping and planning technical solutions, e.g. specking, risk assessment. From a communication point of view, he/she should be comfortable with interacting the business, technical staff (internal and external) and management.

Specific Responsibilities:

  • Analyzing existing processes and identifying areas for improvement
  • Exception management and managing identified bugs and fixes
  • Specifications of improvement tasks/projects
  • Planning the implementation of solutions, e.g. time and resource management
  • Managing the tasks via a project management board, i.e. Jira
  • Monitoring improvement plans against scope, deliverables and resources
  • Anticipating and responding proactively to changes in scope and deliverables
  • Creating and maintaining documentation around processes and improvements
  • Coordinating with line managers the delegation of tasks where applicable
  • Managing development and implementation of solutions without business disruption
  • Liaising with management and prioritizing tasks as per available capacity
  • Overseeing testing and user acceptance of implemented solutions
  • Implementing and roll-out solutions in terms of documentation and training
  • Executing other tasks, e.g. operational, when required


  • Good project management skills, specifically Agile
  • Good written, verbal and presentation skills
  • Ability to translate business needs into a technical scope of work


  • 3 years+ of work experience in an analyst role
  • Higher educational level
  • Strong organizational skills and ability to perform multiple tasks simultaneously, set priorities and work in a team with diverse cultural backgrounds
  • Self-driven with a high sense of quality, accuracy, efficiency and meeting tight deadlines
  • Fluency, both oral and written, English is a must
  • Excellent communication and social skills
  • Experience with ERP or procurement/supply chain management software is highly appreciated
  • Strong computer skills, including sound knowledge of Microsoft Office 365 applications including Outlook, Word, Excel and PowerPoint, Atlassian tools
  • Analytical capacity and insight into business processes, both in the industry and in the business policy arena
  • Eligible to work in the Netherlands and currently living in The Netherlands.

Behavioral components:

  • Culturally sensitive with an ability to work in a multicultural team
  • Out-of-the-box thinking
  • Solution-oriented with a high sense of quality, attention to detail, accuracy, efficiency and meeting tight deadlines
  • Can work independently but also as a team player.

What we offer:

  • Working in a great team and a pleasant atmosphere
  • A drive for purpose and a multi-cultural environment
  • Teaming with professionals that put passion into our Mission
  • Good compensation package and excellent opportunities for personal development
  • 30 days holiday, Pension contribution 55%, Commuting allowance.

Values and background check

i+solutions has a zero-tolerance policy against sexual exploitation and abuse.

i+solutions may conduct background and reference checks on applicants who accept job employment offers.

Please apply with your CV and cover letter telling us why you think you would be a great fit for this position