Product Manager

Reports to: Director Digital and Optimization Solutions

We dream of a world where no medical need goes unmet. Suffering or dying because of a lack of medicines is inhumane. That’s why we do whatever it takes to create better access to medicine for people around the globe. Our job is done when every person on this planet has access to the right medication and medical supplies at the right place and time. And we know how.

Since 2005, i+solutions has set the industry standard for health procurement. We drive an innovative agenda to improve global health supply chains. We combine procurement, training, project management, quality assurance and technical expertise to make a difference from the first to the last mile, closing the gap between patients and medicine.

Big dreams ask for big solutions. That’s why we work with global donors, countries and partners to make a difference daily. These partnerships enable us to scale our solutions, drive industry innovation, and conquer new challenges. Together, we combine big hearts with big data to improve supply chains that secure accessibility and care.

The Role and Key Responsibilities

The Product Manager works within the DOS (Digitalization & Optimization Services) Department, which is active in supply chain strengthening, digitalization of information systems, and e-learning projects. DOS focuses on supply chain optimization up to the last mile in Low and Middle Income Countries (currently Burundi, Mali, DRC, Ethiopia). Interventions take place between the central medical store and health facility levels to ensure that lifesaving medicines reach patients that need them.

The Product Manager of our eLMIS software Medexis oversees and manages the e-LMIS product throughout its life cycle. This role is critical in translating business strategies into technical requirements, including detailed specifications for software development. The Product Manager makes trade-offs between competing objectives (such as features vs. time/costs), creating a vision that aligns with clients’ goals.

Key Responsibilities

Product Strategy: Develop and execute a comprehensive product strategy that brings the vision to life. Maintain a practical roadmap that incorporates all strategic goals and objectives.

Creative Ideation: Generate, develop, and curate new ideas based on feedback from the organization’s strategy and development processes.

Development Releases: Manage timelines for implementation, delivery schedules, and deadlines during the development phase.

Identifying Important Features: Prioritize and determine which features to include in the product based on their importance and relevance.

Stakeholder Collaboration: Act as a conduit between users, project teams, and the engineering team. Translate user requirements into executable work items for the development team to implement.

Specific Responsibilities

  • Understand the overall market, competitors, and open-source technologies.
  • Work closely with stakeholders (such as customers, project teams, and business development) to understand needs and priorities.
  • Translate market and stakeholder needs into product requirements and definitions.
  • Be the “voice of the customer” during specification and development stages.
  • Collaborate with engineering to guide feature development and prioritization.
  • Collaborate with stakeholders on feature ideas and prototypes to bring potential solutions to life.
  • Act as a product champion both externally and internally in support of sales channels.
  • Track and report key metrics to drive future product developments.


  • Academic level education (Bachelor’s degree in Supply Chain or related discipline is an advantage but not a must)
  • Minimum of 5 years of experience in IT or Supply Chain Management, preferably also in a consulting role.
  • Minimum of 5 years of experience working with least and less resourced countries
  • Minimum of 3 years as a project manager, ideally in IT projects (Project Management PMP is advantageous)
  • Experience with any ERP system or supply chain management software


  • Strong and well-structured communication skills (verbal and written)
  • Excellent interpersonal skills
  • Thoughtful and proactive approach
  • Ability to explain complicated concepts in understandable language
  • Fluent in French and English
  • Demonstrates drive and determination to meet short and long-term goals
  • Technical, logical thought process
  • Flexibility and ability to collaborate well with others in a multi-cultural environment
  • Ability to prioritize and delegate

What we offer:

  • Working in a great team and a pleasant atmosphere
  • A drive for purpose and a multi-cultural environment
  • Teaming with professionals that put passion into our Mission
  • Good compensation package and excellent opportunities for personal development
  • 30 days holiday, pension contribution 55%, commuting allowance.

Values and background check

i+solutions has a zero-tolerance policy against sexual exploitation and abuse. i+solutions may conduct background and reference checks on applicants who accept job employment offers. Please apply with your CV and cover letter telling us why you think you would be a great fit for this position

                                         Apply now​


Please apply with your CV and cover letter telling us why you think you would be a great fit for this position:​

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