Freight and Warehousing Manager

We dream of a world where no medical need goes unmet. Suffering or dying because of a lack of medicines is inhumane. That’s why we do whatever it takes to create better access to medicine for people around the globe. Our job is done when every person on this planet has access to the right medication & medical supplies at the right place and time. And we know how.

Since 2005, i+solutions has set the industry standard for health procurement. We drive an innovative agenda to improve global health supply chains. We combine procurement, training, project management, quality assurance and technical expertise to make a difference from the first to the last mile, closing the gap between patients and medicine.

Big dreams ask for big solutions. That’s why we work with global donors, countries and partners to make a difference daily. These partnerships enable us to scale our solutions, drive industry innovation, and conquer new challenges. Together, we combine big hearts with big data to improve supply chains that secure accessibility and care.

The role

Reporting to the Project Operations Manager, the role of the Freight & Warehousing Manager (FWM) is to provide effective management of the warehousing, transport and distribution function of i+solutions ensuring cost effective, on-time delivery performance and full chain of custody underpinned by end-to-end shipment visibility from source to delivery. The FWM is responsible for the strategy, sourcing, contracting, and onboarding of freight and warehousing service providers in accordance with i+solutions’ policies and procedures.

Qualifications

  • Bachelor degree in Transportation, Business or a related field.
  • Minimum of 10 years of progressively responsible experience in a commercial/government organization at the national and international level in the transportation and insurance field, preferably with major international shipping and freight companies.
  • Proven track record in the movement and protection of pharmaceutical goods and a strong knowledge of the challenges, including regulatory, involved in providing an effective, reliable and quality-assured distribution service in the developing world.
  • Strong leadership and proven ability to recruit, direct, train, and manage a team of personnel.
  • Strong negotiation skills and contracting and service-level agreement management experience with logistics’ suppliers.
  • Strong action management including the ability to manage project in the most cost efficient manner; resourcefulness, initiative, maturity of judgement, and the ability to make sound decisions under pressing conditions.
  • Strong organization skills with an eye for details, ability to plan, prioritize and implement day-to-day operations in a timely manner in a fast moving, dynamic and time-bound environment.
  • Strong interpersonal skills and an ability to work across disciplines and in diverse locations internationally.
  • Advanced computing skills in standard software systems, such as Microsoft Word, Excel, PowerPoint, and Project.
  • Willingness to travel, and perform other duties as needed.
  • Previous experience working with international donor agencies, preferred.
  • Excellent written and oral communication skills. English fluency required, including speaking, writing, understanding, and reading.

Responsibilities

Strategy, market dynamics and client engagement

  • Responsible for the development and regular update of i+solutions’ freight and warehousing strategy which is aligned with i+solutions’ overall strategy.
  • Monitors the market to stay abreast of market dynamics via desk research, networking and the attendance of key meetings and conferences.
  • Acts a subject matter expert (SME) and provides clients with regular market updates and communicates on i+solutions’ freight and warehousing strategy.
  • Acts as point of escalation for clients on freight and warehousing matters.

Sourcing, contracting and performance management

  • Sources and pre-qualifies eligible freight and warehousing service providers by monitoring the market and networking with existing and potential providers.
  • In collaboration with relevant i+solutions stakeholders, develops robust contracts with service providers with supporting scope/s of work, SLAs and any other ad hoc agreements.
  • Where applicable, runs tenders for freight and warehousing services following i+solutions stringent procurement policies and processes.
  • Responsible for tender award decisions which maintain a healthy market and aligned with i+solutions’ overall strategy.
  • Continuously monitors service provider performance via established KPIs, dashboards & alerts, regular business reviews and ad hoc communication.
  • Responsible for periodical audits of service providers.
  • Drives continuous improvement initiatives in the freight and warehousing space.

Operational Management

  • Leads i+solutions’ freight and warehousing operations acting as a main point of escalation for operational staff, especially for incidents, supply chain bottlenecks and service provider performance breakdowns.
  • Assist logistics process for the development of new freight, warehousing services and inventory control.
  • Improve the overall supply chain performance and look for any possible innovations to the shipping activities.
  • Develop new and existing relationships with service providers.
  • Attends i+solutions’ relevant operational leadership meetings.

People Management

  • Manages the Freight and Warehousing team and related HR activities, e.g. check-ins, performance cycles, etc.
  • Central point of contact for the team’s day-to-day requests such as training, leave, sickness, insuring proper communication to the HR.
  • Leading and coaching the team to perform and to meet the organisation’s expectations for productivity, quality, and goal accomplishment.
  • Following up on career development paths with team members and support of HR.
  • Consciously create a workplace culture that is consistent with the overall organization’s mission, vision, guiding principles, and values of the organization

Behavioural competencies

  • Result-oriented
  • Enables collaborative solutions
  • Independent
  • People developer
  • Understands others
  • Innovative power

What we offer:

  • Working in a great team and in a pleasant atmosphere
  • A drive for purpose and a multicultural environment
  • Teaming with professionals that put passion into our mission
  • Good compensation package
  • 30 vacation days (on full time basis)
  • Excellent opportunities for personal development
  • Travel expenses compensation

Values and background check

i+solutions has a zero-tolerance policy against sexual exploitation and abuse.

i+solutions may conduct background and reference checks on applicants who accept job employment offers.

Please apply with your CV and cover letter telling us why you think you would be a great fit for this position careers@iplussolutions.org

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Please apply with your CV and cover letter telling us why you think you would be a great fit for this position:

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